Support clients with defined access.
Give technicians the codes for the customers they support, with separate membership and reviewable activity.
No application subscription · Enterprise coming soonCustomer Tenant
Picture this.
An MSP technician needs an administrator code for a client’s cloud tenant during a support ticket.
Set up the right access in three moves.
Start with the actual accounts and responsibilities involved. Adjust group membership as the work changes.
- 01
Separate customer environments into organizations where appropriate.
- 02
Invite technicians and grant the minimum group role for their assignment.
- 03
Remove access at handoff and rotate external secrets after sensitive departures.
Keep the wider login in view.
A shared code should never stand in for the customer’s service permissions, ticket approval, or privileged access process.
Can technicians support several customers?
Yes. A technician can be invited into multiple organizations and switch between their memberships.
Make access easier to manage.
Start with Pro at $0 per month. Create a team or join one through an invitation.