Install Team2FA
When the app is open in a browser, use its Install button to request the browser installation prompt. If your browser does not offer a prompt, follow the on screen instructions: in Safari on iPhone choose Share, then Add to Home Screen; on other browsers use the browser menu’s Install app or Add to Home Screen. You can postpone the suggestion for seven days. Once opened as an installed app, the suggestion disappears. A cached shell may load offline, but current codes and management actions require internet access.
Scan and code problems
For a camera or screen scan, grant the browser permission when prompted and use a clear QR image. If the scan fails, use a screenshot, paste an otpauth URI or enter the setup key. If a code is rejected by another service, check the selected account and your device time, then compare the digits, algorithm and period with the service’s setup details.
Missing access or email
Check the organization selector, Code Group filter and Hidden or Trash filters. Ask a group admin to inspect your direct and user group grants. If an invitation email is missing, check spam and ask the inviter to check delivery status or resend. Do not send setup secrets or recovery codes by email.
Open the app to follow these steps, or browse another help article.
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